Please read these Terms and Conditions carefully before using the CarveSpace website, mobile application(s), or any related services operated by CarveSpace Interiors. By accessing or using our platform, placing a booking, or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately. CarveSpace reserves the right to update these terms at any time without prior notice.
By accessing or using CarveSpace's website (carvespace.in), mobile application(s), or any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, which is incorporated herein by reference.
These Terms and Conditions apply to all visitors, users, clients, and any other persons who access or use the Service. If you are using the platform on behalf of an organisation or company, you represent and warrant that you are authorised to bind that entity to these terms.
"CarveSpace" / "Company" / "We" / "Us" / "Our" refers to CarveSpace Interiors, its directors, employees, affiliates, agents, and authorised representatives.
"User" / "You" / "Client" refers to any individual or entity accessing the platform, enquiring about, or availing our interior design and construction services.
"Services" refers to all interior design consultation, modular kitchen, renovation, construction, and related services offered by CarveSpace.
"Platform" refers to the CarveSpace website, mobile application(s), and any other digital or physical touchpoints operated by CarveSpace.
"Project" refers to any interior design or construction work agreed upon between CarveSpace and the Client as detailed in a formal Service Agreement or Work Order.
CarveSpace provides a range of interior design and construction services including, but not limited to:
CarveSpace reserves the right to modify, suspend, or discontinue any of its services at any time without prior notice. The scope of each project is defined in a separate Service Agreement signed between CarveSpace and the Client.
To use our Services, you must:
If you are accessing the platform on behalf of a company or organisation, you represent that you have full authority to bind such entity to these Terms and Conditions.
All project consultations, whether online or in-person, are subject to availability. CarveSpace will make reasonable efforts to accommodate your preferred date and time but does not guarantee specific scheduling.
A booking is considered confirmed only upon receipt of written confirmation from CarveSpace. CarveSpace reserves the right to refuse or cancel a booking at its sole discretion, in which case any advance payment received will be refunded in full.
All design proposals, quotations, and project estimates provided during consultations are indicative and subject to change based on site conditions, material availability, and client requirements. Final pricing will be confirmed in a written Service Agreement.
Payment for CarveSpace services shall be governed by the terms set out in the individual Service Agreement signed between CarveSpace and the Client. General payment terms are as follows:
Failure to make payments on time may result in suspension of work. CarveSpace reserves the right to charge interest on overdue payments at a rate of 18% per annum or as specified in the Service Agreement.
Cancellation of a confirmed project must be communicated in writing to info@carvespace.in. The following cancellation terms apply:
Refunds, where applicable, will be processed within 14 working days of written confirmation of cancellation and will be made to the original payment method.
CarveSpace will make every reasonable effort to complete projects within the agreed timeline as stated in the Service Agreement. However, project timelines are estimates and may be affected by factors including but not limited to:
CarveSpace shall not be held liable for delays caused by the above factors. Any variation to the project scope requested by the Client after commencement may result in additional costs and timeline extensions, which will be communicated in writing.
The Client agrees to:
CarveSpace shall not be responsible for delays or additional costs arising from the Client's failure to fulfil the above responsibilities.
CarveSpace provides a limited warranty on its workmanship and installed products as specified in the Service Agreement. The standard warranty terms are:
The warranty does not cover damage caused by misuse, negligence, natural wear and tear, water damage from external sources, or modifications made by third parties after project handover. Warranty claims must be submitted in writing to info@carvespace.in.
All design concepts, drawings, 3D renders, mood boards, presentations, and other creative materials produced by CarveSpace in connection with a project are the intellectual property of CarveSpace Interiors unless explicitly transferred to the Client in writing.
The Client is granted a limited, non-exclusive, non-transferable licence to use such materials solely for the purpose of the agreed project. Any reproduction, distribution, or commercial use of CarveSpace's design materials without prior written consent is strictly prohibited.
All content on the CarveSpace website and platform, including text, graphics, logos, images, and software, is the exclusive property of CarveSpace Interiors and is protected under applicable intellectual property laws.
CarveSpace reserves the right to photograph and/or video-record completed projects for portfolio, marketing, and promotional purposes, including use on our website, social media, and advertising materials. The Client's personal information will not be disclosed without consent.
If the Client does not wish CarveSpace to use project photographs for promotional purposes, they must communicate this in writing prior to project commencement.
To the maximum extent permitted by applicable law, CarveSpace shall not be liable for:
In any event, CarveSpace's total liability shall not exceed the total amount paid by the Client for the specific service or project giving rise to the claim.
Both parties agree to maintain the confidentiality of any proprietary, sensitive, or business-related information shared during the course of the project. CarveSpace will not disclose the Client's personal information, project details, or financial information to any third party except as required by law or as necessary to complete the agreed Services.
The Client agrees not to disclose CarveSpace's pricing, design methodologies, supplier details, or internal processes to any third party without prior written consent.
In the event of any dispute, claim, or controversy arising out of or in connection with these Terms and Conditions or the Services provided by CarveSpace, the parties agree to first attempt to resolve the matter amicably through good-faith negotiations within 30 days of written notice of the dispute.
If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Chennai, Tamil Nadu, in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The language of arbitration shall be English.
Nothing in this clause shall prevent either party from seeking urgent interim relief from a competent court to prevent irreparable harm pending the resolution of the dispute.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.
CarveSpace shall not be held liable for any failure or delay in the performance of its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government restrictions, pandemics, civil unrest, fire, flooding, power outages, or supply chain disruptions.
In the event of a force majeure, CarveSpace will notify the Client as soon as reasonably practicable and both parties will work together in good faith to agree on revised timelines or terms.
CarveSpace reserves the right to revise or update these Terms and Conditions at any time. Revised terms will be posted on our website with the updated effective date. It is the User's responsibility to review the Terms and Conditions periodically.
Continued use of the platform or Services after any changes to the Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must discontinue use of our Services immediately.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, shall be severed from these terms. The remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with the Privacy Policy and any applicable Service Agreement, constitute the entire agreement between you and CarveSpace with respect to the subject matter hereof and supersede all prior communications, representations, negotiations, and agreements, whether oral or written.
For any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
CarveSpace Interiors
Chennai, Tamil Nadu, India
Phone: +91 96777 76427
Website: www.carvespace.in
Email: info@carvespace.in
By using the CarveSpace website, mobile application, or any affiliated service you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. These terms are legally binding and subject to change without prior notification.